RGIB Team   AUSTRALIAN & NEW ZEALAND NATIONWIDE INSURANCE SERVICES
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Charles Pratten

Background

A partner of the business, Charles is acknowledged for his insurance industry expertise with an impressive ability in formulating the best possible solutions for individuals and company insurance arrangements.

Charles’s energy and expertise has enabled the company and its many clients to obtain insurance when otherwise faced with difficulty in obtaining insurance at affordable rates. Charles has also been instrumental in pioneering international insurance arrangements for Australian risks, thereby increasing customer choice of insurers.

"I am passionate about seeing my client’s do well and I strive to meet, and exceed their expectations. Our firms’ ability to match, and in most cases exceed the competition has resulted in the success of the Rural & General name. I am proud to be part of that."

Charles started his insurance career in 1979 as an insurance cadet with the Farmer’s and Grazier’s Insurance Cooperative Company (FGC) and since that time achieved an impressive 26 consecutive years in the insurance industry.

Charles rejoined the management of the business in April 2005 and takes pride in his achievements in expanding the client services section of Rural & General Broking.

Professional Qualifications

  • Certified Insurance Professional (CIP)
  • Senior Associate the Australian New Zealand Institute
  • of Insurance and Finance (ANZIIF)
  • Diploma of Financial Services (General Insurance Broking)
  • Associate Australian Marketing Institute (AAMI)

Service Specialisation

  • Management
  • General Insurance Broking
  • Product Development
  • Client Services

Question from Australian Financial Review.

How do you retain this urgent sense to keep changing and improving when you’ve worked in insurance for 26 years? Aren’t you tired of change by now?
I’m a very curious person by nature. My character leans toward constructive aggressiveness which a lot of people just don't get but, and I like it that way. I immediately recognise a problem, know right away that something is far too expensive or not suitable, that something needs improvement. I notice things, and I don’t resist change.

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Rural & General Insurance Broking Pty Ltd [RGIB] is a licensed Insurance Broker in Australia & New Zealand

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